Customer Service

  • SHIPPING & DELIVERY

    Shipping and Delivery is the charge for Internet order processing, item selection, packaging, transport and handling. Delivery times are not guaranteed, but are our best approximation and will vary with specific requests. Shipments and deliveries only occur on weekdays. Shipping and Delivery is subject to change and will be determined at the time of order.

    Estimated delivery time assumes orders are placed before 12:00 noon (GMT). Orders placed late on Friday or on Saturday will not be processed until Monday. Additional charges may accrue on Priority, Overnight and International shipping if multiple attempts are made for delivery.

      Standard Priority Overnight International
      Package arrives 7 to 9 business days after processing if ordered by 12:00 noon (GMT). Package arrives 2 to 3 business days after processing if ordered by 12:00 noon (GMT). WE CURRENTLY DONT OFFER OVERNIGHT SHIPPING. WE CURRENTLY DONT OFFER INTERNATIONAL SHIPPING
    Merchandise Total *
    £10-£100 FREE £5 N/A N/A
    £100-£200 FREE £15 N/A N/A
    £200-£500 FREE £25 N/A N/A
    Over £500 FREE £50 N/A N/A
  • RETURNS & REFUNDS

    We want you to be completely happy with your order. If for any reason you are not satisfied, we will gladly accept your timely return of UNUSED PRODUCTS or defective PRODUCTS. Used PRODUCTS CANNOT BE REFUNDED. Returned Products should include the packaging and be in the same condition as when it was received. Products must be returned within 14 days from the Purchased day to the below address:
    34 Moore Close, Wootton, Bedford, Bedfordshire MK43 9BG
    Please allow 10 to 14 days for the processing of your return.


    REPLACEMENT & WARRANTY

    A one year replacement warranty from the time of sale applies to all mechanical faults on products purchased from This site.



    RETURNING PRODUCTS BY MAIL

    34 Moore Close
    Wootton, Bedford, Bedfordshire
    Post code: MK43 9BG